Frequently Asked Question (FAQ)

Delivery is within 3 to 7 working days.
No. For now, we only ship within Malaysia including the Eastern part (Sabah/Sarawak/Labuan).
Refer table below for shipping cost.

No, not available for now.
We are terribly sorry about that! Please fill in the Return and Exchange form provided (Click Here) and wait for our response. We will get back to you as soon as possible!
Yes of course! When you return your item to us, kindly state in the return form the new size/colour that you want and we will process it accordingly.
Kindly contact our Dropship team (Dropship List), choose any one and send a message through WhatsApp. They will be happily to assist you!
Refer to the order list, you can check the details there. Tracking number will be given as soon as we ship your items.
Tracking number will be given as soon as we ship your items. If otherwise, you may contact our customer service for more details.
Currently we are using NINJAVAN and POSLAJU service.
We are so sorry about that, you can contact our customer service (clik here). We will help you regardless any issue.
All orders will be shipped out during working days after 12pm (Monday – Friday, except Malaysia Public Holidays). Orders made after 12pm will be shipped out on the next day.
Sorry about that, we do not offer refund in term of cash.
Sorry, absolutely not! Following the Covid-19 safety measure, we post out items using courier services stated above (NINJAVAN & POSLAJU).
Sorry, you can’t do that. You can only purchase one whole set with the same size.
We will keep you informed. Receipt will be given for every purchase. You need to keep the receipt in case you wish to exchange/refund. Order ID is stated in the receipt beginning with #.